Terms and Conditions – Fiera Roma Servizi
Last update: 10-01-2025
Welcome to Fiera Roma Servizi. Before using the website and booking the rental of any item, please read these Terms and Conditions carefully. By accessing and using this website, you agree to be bound by these terms.
1. Scope of the contract
1.1 The items displayed on the website are not available for sale: each product is provided exclusively under a rental agreement.
1.2 The prices shown on the product pages correspond to the rental fees, are expressed in Euro, and are exclusive of VAT.
1.3 Certain items are marked as “quote-based products”: in these cases, the customer may submit a request for a personalized quotation and will receive a specific offer from Fiera Roma Servizi.
2. Offer, acceptance, and order confirmation
2.1 When you select an item and proceed with the booking/rental, you submit an offer to enter into a rental agreement with Fiera Roma Servizi.
2.2 Our confirmation (by e-mail or via the customer area) constitutes acceptance of the offer and the conclusion of the contract.
2.3 For quote-based products, the contract is concluded only after the explicit acceptance of the quotation sent by us.
2.4 In case of unavailability or unforeseen issues, we reserve the right to refuse the booking and refund any amounts already paid, promptly notifying the customer.
3. Rental period, delivery, and return
3.1 The rental period is specified on the product page or in the booking confirmation.
3.2 The customer is responsible for the product from delivery until its return, unless otherwise agreed in writing.
3.3 Delivery and collection times and methods are agreed upon at the time of booking and indicated in the rental contract.
3.4 In case of late return, a penalty equal to [specify daily surcharge] may be applied for each day or fraction thereof, unless otherwise agreed.
4. Conditions of use, custody, and maintenance
4.1 The customer agrees to use the product with due care, following the provided instructions, and avoiding any damage.
4.2 It is forbidden to modify, dismantle, or tamper with the product without prior written authorization.
4.3 Any damage attributable to the customer will be charged according to the terms specified in the rental contract.
4.4 In case of theft or total loss of the product during the rental period, the customer will be required to reimburse the residual commercial value, unless a force majeure event is proven.
5. Prices and payment
5.1 All prices displayed on the website are expressed in Euro and are exclusive of VAT.
5.2 Additional costs may apply (e.g., transport, assembly, disassembly), which will be indicated separately at the time of booking or in the quotation.
5.3 Accepted payment methods are:
- Bank transfer
- Credit card
- PayPal
5.4 For payments by bank transfer, the funds must be received before delivery of the rented item, unless otherwise agreed in writing.
5.5 In case of non-payment within the agreed deadlines, we reserve the right to cancel the booking and retain any deposits or down payments to cover damages and expenses.
6. Cancellation and changes
6.1 The customer cannot request cancellation or modification of the order.
7. Liability
7.1 Fiera Roma Servizi shall not be held liable for indirect damages, loss of profits, or business interruption, except as provided by law.
7.2 We remain liable, within the limits of the law, for direct damages caused by willful misconduct or gross negligence.
7.3 The customer is responsible for any damage to the product during the rental period, except for normal wear and tear.
8. Force majeure
8.1 Neither party shall be held liable for delays or failures due to force majeure events (natural disasters, strikes, pandemics, legal restrictions).
8.2 In such cases, the parties shall agree in good faith on alternative solutions (postponement, extension, early return).
9. Personal data protection
9.1 Personal data collected will be processed in accordance with the website’s Privacy Policy and Regulation (EU) 2016/679 (GDPR).
9.2 Data are collected for contractual, administrative, and legal purposes, and may be disclosed to third parties necessary for the execution of the contract (carriers, payment service providers, etc.).
10. Final provisions and jurisdiction
10.1 Any dispute relating to the interpretation, validity, or execution of this contract shall be governed by Italian law.
10.2 For disputes with consumers, the competent court is that of the customer’s place of residence or domicile (if located in Italy).
10.3 If any clause of these terms is deemed invalid, this shall not affect the validity of the entire contract, which shall remain effective in its other parts.